Terms & Conditions

Please read these terms carefully before using our services

1. Introduction

Welcome to Arfiaa Media. These Terms & Conditions are governed by the laws of Malaysia and incorporate Islamic principles (Shariah) where applicable. This agreement is between Arfiaa Media (Company Registration No: 202403214484 (RA0115686-D)) and you, the user of our services.

2. Compliance with Malaysian Law

These terms comply with Malaysian laws, including but not limited to:

  • Communications and Multimedia Act 1998
  • Personal Data Protection Act 2010
  • Consumer Protection Act 1999
  • Electronic Commerce Act 2006

3. Shariah Compliance

Our services adhere to Islamic principles and values. We commit to:

  • Avoiding interest-based transactions (riba)
  • Maintaining ethical business practices (muamalat)
  • Ensuring transparency in all transactions
  • Not engaging in prohibited (haram) content or services

4. Service Agreement

4.1 Service Description

We provide web development, design, and digital marketing services in accordance with Malaysian law and Islamic principles. All services will be clearly defined in individual service agreements.

4.2 Service Limitations

We do not provide services for websites or content that:

  • Promote gambling or gaming activities
  • Involve alcohol or prohibited substances
  • Contain adult or inappropriate content
  • Violate Malaysian law or Islamic principles

5. Payment Terms

5.1 Pricing and Payment

All payments shall be made in Malaysian Ringgit (MYR). We use Shariah-compliant payment methods where possible. Payment terms will be clearly specified in individual service agreements.

5.2 Refund Policy

Our refund policy adheres to both Malaysian consumer protection laws and Islamic principles of fair dealing (adl). Specific terms will be outlined in service agreements.

6. Data Protection

We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia. Your personal data will be:

  • Collected with consent
  • Used only for specified purposes
  • Stored securely
  • Not shared without authorization

7. Intellectual Property

All intellectual property rights are protected under Malaysian Copyright Act 1987 and relevant international laws. We respect both legal and ethical aspects of intellectual property rights.

8. Dispute Resolution

Any disputes will be resolved through:

  1. Amicable discussion (sulh)
  2. Mediation through appropriate channels
  3. Malaysian courts under Malaysian law

9. Termination

Either party may terminate the agreement with proper notice. Termination procedures will follow Malaysian contract law and ethical business practices.

10. Changes to Terms

We reserve the right to modify these terms in compliance with Malaysian law. Users will be notified of significant changes.

11. Contact Information

For inquiries, please contact us at:

  • Email: contact@arfiaa-media.com
  • Address: Shah Alam, Malaysia
  • Registration No: 202403214484 (RA0115686-D)